JF Associates

Unit 41 Waterside Barns Lodge Farm Business Centre

Castlethorpe, United Kingdom

MK19 7ES

E-mail : service@jfa.org.uk

Phone : 01908 978282

Opening times : Monday to Friday, 9am - 5 pm.

JF Associates Enquiries

 For all new enquiries please attach the below media and information. For media we recommend using https://wetransfer.com/ to avoid file size limitations.

 Information

1. Full name

2. Contact phone number

3. Full address

4. Is there parking on site?

5. Detailed fault information

 6. IF RELEVANT - Is the TV wall mounted or on its original stand?

 Media required

1. Photo of the WHOLE model and serial label on the rear of the TV

2. Photo showing the WHOLE TV screen to confirm no damage to the TV

3. Photo of the fault close up

4. IF RELEVANT - Video showing the fault, make sure the whole screen is included in shot

5. IF RELEVANT - Video of the standby light showing any flashing lights as these will be showing as an error code

 Digital report

All sizes £60.00

AUDIO PRODUCTS - CARRY IN TO WORKSHOP

Covers inspection of the product, diagnosis, all labour for repair and testing. £60.00

TELEVISIONS - CARRY IN TO WORKSHOP

Covers inspection of the product, diagnosis, all labour for repair and testing.

Size breaks

Up to 59” £100.00 (£83.33 plus vat)

60” - 75” = £150.00 (£125 plus vat)

76” and above = £200.00 (£166.67 plus vat)

IN-HOME VISIT - Covers inspection of the product, diagnosis, all labour for repair and testing. Collection and delivery if required including installation to original location.

£50.00 on top of the above charges

All charges are non-refundable even if parts are not available to repair the product. We do not buy faulty products or provide any reimbursements. Payment is due upfront via bank transfer. All parts replaced come with a 30-DAY warranty, we do not warrant the whole product once repaired, only the part replaced.